Terms of Service

Effective Date: July 18, 2026 (Originally enacted: February 15, 2025)

Article 1 (Purpose)

These Terms of Service ("Terms") govern the conditions and procedures for using the Routi service ("Service") provided by Loonshot Studio ("Company"), and define the rights, obligations, and responsibilities of the Company and users.

Article 2 (Definitions)

• "Service" refers to the task (routine) management and push notification service provided by the Company.
• "User" refers to anyone who uses the Service in accordance with these Terms.
• "Member" refers to a user who has registered and is authenticated with an email and password.

Article 3 (Effect and Modification of Terms)

• These Terms take effect when posted on the Service or otherwise communicated to users.
• The Company may modify these Terms as necessary within the scope of applicable laws, and will notify users of changes through in-app announcements.

Article 4 (Service Description)

The Company provides the following services:

• Creating, editing, deleting, and managing completion of tasks (routines)
• Push notification delivery at user-configured times
• Daily achievement statistics
• Conversational task and schedule management via the AI Manager
• Shared task management via Projects
• Activity ranking
• Access via web (PWA) and mobile apps

Article 4-2 (Paid Service)

• The Company provides core features for free and sells a paid pass ("Premium") that offers additional benefits such as higher usage limits.
• The specific benefits (AI message limit, number of projects, etc.) and prices of Premium are posted on the pricing page within the Service, and the Company may change them within the scope of applicable laws. Changes are announced in advance, and the terms of an already-purchased pass are maintained for its duration.
• Premium is a prepaid pass that does not auto-renew. When the paid period expires, it automatically reverts to the free plan, and no separate cancellation is required.
• If you pay again before the period expires, the paid period is added to the remaining time.
• Payment is made by credit/debit card through Erumpay (PG), and per app store policy, payment is available on the web only. Payment is not available within the mobile apps.

Article 4-3 (Withdrawal and Refunds)

• Unused refund: If within 7 days of payment and no Premium features (AI messages, etc.) have been used, a full refund is provided in accordance with the Act on Consumer Protection in Electronic Commerce.
• Refund after use: Even after Premium features have been used, the remaining period is refunded on a pro-rata basis. In this case, the amount corresponding to the period already used and actual costs such as payment fees may be deducted.
• Company's fault: If a disruption attributable to the Company (e.g., a service outage) affects usage, the Company will extend the usage period or refund a corresponding amount in proportion to the severity and duration of the disruption.
• Refund requests are accepted at the privacy officer's email (loonshotstudio@gmail.com).

Article 5 (Registration)

• Users apply for registration by providing an email, nickname, and password, and completing email verification.
• The Company may reject registration in the following cases:
  • Using another person's information
  • Providing false information
  • Other cases that may interfere with service operations

Article 6 (User Obligations)

• Users must comply with applicable laws, these Terms, and service guidelines.
• Users must not engage in the following:
  • Identity theft or impersonation
  • Interfering with normal service operations
  • Using the Service for illegal activities
  • Threatening the security of the Service

Article 7 (Company Obligations)

• The Company shall make its best efforts to provide stable service.
• The Company shall establish and comply with a Privacy Policy to protect users' personal information.

Article 8 (Service Interruption)

• The Company may temporarily suspend the Service due to unavoidable circumstances such as system maintenance, equipment replacement, or natural disasters.
• The Company will provide advance notice of service interruptions, or post-notice when advance notice is not possible.

Article 9 (Account Deletion)

• Members may request account deletion at any time within the Service, and the Company will process it immediately.
• Upon account deletion, personal information and service data are deleted without delay. However, information for which retention is required by law, such as payment and transaction records, is retained for the required period and then destroyed.

Article 10 (Disclaimer)

• The Company is not liable for the free Service unless otherwise specified by law. For paid services, the applicable laws and these Terms apply.
• The Company is not responsible for service disruptions caused by the user's own actions.
• Payment is processed through Erumpay (PG). The Company is not liable for disruptions caused by the payment provider's systems or the card company, absent willful misconduct or gross negligence. The Company does not store payment method information such as card numbers.
• Responses from the AI Manager are generated by artificial intelligence and may be inaccurate; the Company does not guarantee their accuracy or completeness.
• The Company is not responsible for the reliability or accuracy of information posted by users.

Article 11 (Dispute Resolution)

In the event of a dispute related to the use of the Service, the Company and the user shall negotiate in good faith. If no agreement is reached, the dispute shall be resolved by the competent court in accordance with applicable laws.

Article 12 (Business Information and Contact)

Revision History